Frequently Asked Questions
Everything you need to know about your Angelkiss Bag experience.
What materials are used in Angelkiss bags?
We specialize in high-quality, ultra-soft washed synthetic leather (PU) and durable canvas, designed to provide a premium leather feel while remaining eco-friendly and lightweight.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a full refund or exchange.
Are Angelkiss bags waterproof?
Our washed leather bags are water-resistant and can withstand light rain; however, we do not recommend submerging them in water to maintain the integrity of the material.
How do I clean and care for my bag?
For best results, wipe the exterior with a damp cloth and mild soap. Avoid using harsh chemicals or machine washing to preserve the hardware and soft texture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.